About Us

At Therapist Collective, we are dedicated to revolutionizing the way mental health professionals manage their practices and connect with their clients. As a community-driven initiative, we understand the unique challenges faced by therapists in today’s digital world. Our mission is to provide solutions that not only simplify the administrative side of therapy but also enhance client engagement and care.

GoPractice, our flagship product, embodies this mission. It's a testament to our commitment to innovation and support within the therapy community. Designed in close collaboration with seasoned therapists, GoPractice offers a suite of tools tailored to the specific needs of mental health professionals. From streamlined communication and appointment scheduling to comprehensive marketing and analytics capabilities, GoPractice is more than just software – it's a pathway to enhanced practice efficiency and growth.

At the heart of Therapist Collective is our belief in 'Inspiring, Connecting, and Growing' together. GoPractice is our way of bringing this belief to life, empowering therapists to focus on what they do best – transforming lives.

Josh Kellar

Therapist Collective Owner

As a dedicated LMFT and LPC, I've been at the helm of my own private practice since 2014. My journey in this field has been driven by a passion for helping others and a constant pursuit of growth for my practice. Along the way, I encountered a common roadblock many therapists face: the daunting cost and complexity of scaling up a practice. This challenge often felt disheartening, as it seemed that significant growth was only possible with substantial investment.

This experience led to the creation of GoPractice. My vision for GoPractice is rooted in the belief that growing a therapy practice should be accessible and affordable for all therapists. It's not just a platform; it's a commitment to breaking down the financial barriers in our profession. With GoPractice, I aim to empower therapists with the tools and resources they need to expand their reach and impact, without the stress of breaking the bank.

I'm also thrilled to share our plans to broaden GoPractice's offerings. Soon, we'll introduce in-depth marketing courses and tailored coaching, designed to arm therapists with cutting-edge marketing techniques and bolster their entrepreneurial skills. This expansion is not just about practice growth; it's about fostering a community of thriving, business-savvy therapists. GoPractice is constantly evolving, striving to meet the diverse needs of therapists in today's dynamic professional landscape.

Frequently Asked Questions

How does GoPractice ensure the confidentiality and security of client information?

GoPractice is dedicated to maintaining the confidentiality and security of client information. We employ advanced encryption for data at rest and in transit, alongside rigorous access controls. Our platform complies with industry standards, including HIPAA regulations, to ensure that your clients' information is protected with the utmost care.

What is included in each tier of GoPractice pricing?

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae.

What kind of support and training does GoPractice offer?

Our commitment to your success reaches far beyond software functionality. GoPractice offers comprehensive customer support, including a searchable knowledge base filled with resources, and onboarding assistance to ensure a smooth start. Additionally, you'll gain exclusive access to our member community, a collaborative space where you can connect with and learn from fellow GoPractice users.

How does the missed call text back feature work?

The Missed Call Text Back feature automatically sends a text message to your clients if their calls are not answered, ensuring you never miss an opportunity to connect. This proactive approach helps keep potential clients engaged and informed.

Can I use GoPractice for marketing automation?

With GoPractice, you can automate various aspects of your marketing. From scheduling campaigns to tracking lead engagement and ROI, our platform gives you the tools to create effective, automated marketing strategies.

What types of payments can be processed through GoPractice?

GoPractice supports a variety of payment processing options, allowing you to handle transactions via credit cards, Stripe, PayPal, and more. Our platform simplifies financial management, from invoicing to payment tracking

Is GoPractice mobile-friendly?

Absolutely, GoPractice enhances your mobility with a dedicated app, ensuring that you can manage your practice and handle communication effortlessly on the go. Designed for both smartphones and tablets, our app complements a responsive web interface for complete accessibility no matter where you are.

Can I integrate GoPractice with my existing calendar and email systems?

Yes, GoPractice seamlessly integrates with popular calendar and email systems, including Google Calendar and Microsoft Outlook. This integration ensures that your scheduling and communication are synchronized, streamlining your practice management.

How does the reputation management feature work?

GoPractice recognizes the delicate balance of confidentiality and ethics in therapy. Our discreet Reputation Management System is designed with the utmost respect for these professional standards. Instead of direct review requests, our platform focuses on indirect strategies to enhance your practice's online presence.Our system provides you with the tools to track and analyze public feedback organically received, allowing you to respond thoughtfully and maintain a positive image. With GoPractice, you can effortlessly monitor your digital footprint, ensuring your practice's integrity remains intact while subtly encouraging a trustworthy online narrative that aligns with the exceptional care you provide.

Can I customize the features within my chosen tier?

GoPractice allows for customization within your chosen tier, enabling you to tailor the platform to your specific needs. Our team can guide you through adjusting your plan's features to best suit your practice.

What happens if I decide to cancel my subscription?

If you need to cancel your subscription, GoPractice offers a straightforward cancellation policy. We require a standard notice period, after which any pre-paid fees will be prorated and refunded accordingly.

Does GoPractice offer any analytics or reporting tools?

GoPractice offers a comprehensive suite of analytics and reporting tools, enabling you to closely monitor and analyze various aspects of your practice, from appointment statistics to the efficacy of your marketing campaigns. These insights are crucial for making informed, data-driven decisions. To fully understand how these tools can benefit your practice, we highly recommend asking about them during your demonstration of GoPractice, where you can see firsthand the power and depth of our analytics capabilities.

How do the Facebook Ads and AdWords reporting features work?

Our platform integrates with Facebook Ads and Google AdWords, offering comprehensive reporting features. You'll have access to campaign performance data, enabling strategic adjustments and better budget allocation.

Can I create and host online courses directly through GoPractice?

GoPractice empowers you to create and host online courses, providing a dynamic platform for patient education and your professional development. Beyond sharing valuable knowledge, you have the flexibility to set fees and offer these courses for sale, opening up new revenue streams for your practice. Furthermore, GoPractice enables the creation of membership communities, designed with strict adherence to ethical standards and confidentiality. These communities offer a controlled environment for deeper engagement and learning, allowing you to expand your practice's impact while maintaining the highest level of professional integrity.

What if I already have a website hosted somewhere else?

GoPractice is designed to complement your existing online presence seamlessly. For those with WordPress sites, we offer an easy import option to host your site on our platform for a small monthly fee. Beyond WordPress, GoPractice enhances your current website by enabling you to embed our forms, surveys, chat widgets, and more directly into your site. Additionally, you can utilize subdomains to create effective funnels, even if you are using a different website developer. As we continue to grow, we're also working on expanding our integrations to include other popular website development tools, ensuring comprehensive compatibility and flexibility for your practice's digital needs.